Make a payment or report a claim

Payments and claims are handled by your insurance company, not by our office. Find your company below. Not sure who insures you? It's on your ID card and declarations page, or call 417.206.3733 and we'll look it up.

Reporting a claim

Report it to your insurance company as soon as you reasonably can. Most take claims around the clock by phone or online. Have your policy number, the date, time and place, what happened, and the names and contact information of anyone involved. Photos help.

Then call us. We don't decide claims, but we can explain what happens next, follow up with the adjuster, and help when something stalls.

Just had an accident?

1. Make sure everyone is safe. Call 911 if anyone is hurt.
2. Exchange names, phone numbers, insurance and plate numbers.
3. Photograph the vehicles, the scene and any injuries.
4. Report the claim to your company using the numbers above.
5. Call us at 417.206.3733.

Making a payment

Use your company's payment link or phone number. Payments made directly to the company post fastest. If a payment is late or a policy already cancelled, call us right away. Reinstatement rules differ, and there is often a short window to fix it. If you have an SR-22, this matters even more: what happens if an SR-22 lapses.

What comes to us

Adding or removing vehicles and drivers, address and lienholder changes, ID cards, declarations pages, coverage reviews and renewals. Call the office nearest you, or use the form below.